Privacy Policy

    Last updated: December 2024

    1. Introduction

    Analitiq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data integration platform and services.

    As a company operating in the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

    2. Data Controller

    Analitiq, Inc. is the data controller for the personal data we process. You can contact us at:

    Email: privacy@analitiq.ai

    Address: FDRK4582, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ

    Data Protection Officer: privacy@analitiq.ai

    3. Information We Collect

    3.1 Personal Information

    • Account information (name, email address, company name)
    • Billing information (payment details, billing address)
    • Usage data (how you interact with our platform)
    • Technical data (IP address, browser type, device information)

    3.2 Data Integration Information

    • Connection credentials for your data sources and destinations
    • Metadata about your data integrations
    • Log files and error reports from data synchronization processes

    4. Legal Basis for Processing

    We process your personal data based on the following legal grounds:

    • Contract: To provide our data integration services
    • Legitimate Interest: To improve our services and prevent fraud
    • Consent: For marketing communications (where required)
    • Legal Obligation: To comply with applicable laws and regulations

    5. How We Use Your Information

    • Provide and maintain our data integration platform
    • Process payments and manage your account
    • Communicate with you about our services
    • Improve our platform and develop new features
    • Ensure security and prevent unauthorized access
    • Comply with legal obligations

    6. Data Sharing and Disclosure

    We may share your information with:

    • Service Providers: Third-party vendors who assist in providing our services
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with mergers, acquisitions, or asset sales

    We do not sell, rent, or trade your personal information to third parties for marketing purposes.

    7. International Data Transfers

    Your data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through:

    • EU-US Data Privacy Framework compliance
    • Standard Contractual Clauses (SCCs)
    • Adequacy decisions by the European Commission

    8. Your Rights Under GDPR

    You have the following rights regarding your personal data:

    • Right of Access: Request copies of your personal data
    • Right to Rectification: Correct inaccurate personal data
    • Right to Erasure: Request deletion of your personal data
    • Right to Restrict Processing: Limit how we use your data
    • Right to Data Portability: Receive your data in a portable format
    • Right to Object: Object to processing based on legitimate interests
    • Right to Withdraw Consent: Withdraw consent at any time

    To exercise these rights, contact us at privacy@analitiq.com.

    9. Data Retention

    We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 7 years after account closure for tax and legal purposes.

    10. Security Measures

    We implement appropriate technical and organizational measures to protect your personal data, including:

    • End-to-end encryption for data in transit and at rest
    • SOC 2 Type II compliance
    • Regular security audits and penetration testing
    • Access controls and employee training

    11. Contact Information

    If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

    Email: privacy@analitiq.com

    Data Protection Officer: privacy@analitiq.ai

    You also have the right to lodge a complaint with your local data protection authority.